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Privacy Statement

Information on the processing of data by Eurotraduc through its website Eurotraduc.lu is provided below.

General considerations

Personal data provided by users are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of of personal data and the free movement of such data.

Eurotraduc does not collect any personal data other than IP addresses in web server logs for security purposes; the user's consent is not required before visiting this website.

The data controller is Eurotraduc.

Users may lodge any complaints regarding the protection of their personal data using the various communication channels available and with the controller, in this case Eurotraduc.

Users may also lodge their complaints with Eurotraduc's data protection officer using the following email address: dpo@clsinfo.lu. Users may also contact the Luxembourg data protection authority, the Commission nationale pour la protection des données, with its registered office at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette, with regard to any related dispute.

Website contact form

Information gathered on you through the website contact form is processed by Eurotraduc order to deal with your request.

By completing the form, you agree to your personal data being processed as part of your request. This information is retained by the administrative department for the duration needed for processing to be fully completed.

As the retention period for data thus provided depends on the type of request, Eurotraduc will specify this period or the criteria used to determine it on request, on a case-by-case basis.

The recipient of your data is Eurotraduc in the context of dealing with your request.

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, you have a right to access, correct and, if
required, delete your personal data. You also have the right to withdraw your consent at any time.

In addition and, except where processing your data is mandatory, you may, on legitimate grounds, oppose its processing.

If you wish to exercise these rights and/or obtain a copy of the information, please contact Eurotraduc using the contact details given on the form. You may also lodge a complaint with the Luxembourg data authority, the Commission nationale pour la protection des données with its registered office at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

Processing related to web analytics

Some data on users' equipment and software which cannot be used for identification purposes are gathered when users visit the public website. The sole purpose of gathering such data is to obtain usage statistics (type of browser, resolution, approximate location, etc.) in order to better serve users. Users' IP addresses are not kept under any circumstances. Only one part of the IP address is kept in order to obtain general statistics and users cannot under any circumstances be identified.

These data are kept and hosted in Europe using a solution supplied by a subcontractor, the company NOOSPHERE S.à r.l., which is subject, as a subcontractor, to the same legal requirements regarding the protection of personal data and this is the case in the event of such data being gathered in the future.

The data retention period does not exceed that required to monitor web trends based on changes in browsers, resolution used or other available statistical data.

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